top of page

Terms and Conditions

Introduction

Welcome to our website. By accessing or purchasing from this site, you agree to be bound by the following Terms and Conditions. Please read them carefully before using this website or placing an order.

Products

All bags are handmade and uniquely designed — no two are exactly the same. Small variations in size, color, or texture are part of the charm of a handmade product and are not considered defects.

Orders and Payments

All prices are listed in EUR and include applicable taxes unless stated otherwise.
Payment must be made in full at the time of purchase via the available payment methods.
We reserve the right to cancel any order in the event of stock issues, errors in pricing, or other unforeseen circumstances.

Shipping and Delivery

Orders are typically processed and shipped within 3–5 business days.
We ship via Omniva and other parcel lockers or courier services, both domestically and internationally.
Shipping costs and estimated delivery times will be shown at checkout.
We are not responsible for delays caused by third-party carriers.

Returns and Refunds

Please refer to our Refund Policy for full details.
Returns are accepted within 14 days of delivery, provided the item is unused, in original condition, and in original packaging.
Return shipping costs are the buyer’s responsibility unless the item is defective or incorrect.

Privacy

Your personal data will only be used to process your order and communicate with you.
For more information, see our Privacy Policy.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of this site or our products.
We are also not responsible for delays or issues caused by external services such as couriers or payment providers.

Modifications

We reserve the right to update or modify these Terms and Conditions at any time.
Changes take effect immediately upon being posted on this page. Continued use of the site constitutes acceptance of the revised terms.

bottom of page